Angels Watching Home Watch & Concierge Services, LLC

Common Questions Answered

Can you schedule our home watch service to coincide with a delivery or service during any particular month?
Yes, we always try to accommodate our customer's needs especially when it could mean a savings to them.

Is there a benefit of an exterior walk around service only?
Budget conscious clients sometimes ask us just to walk around the exterior of their home looking for obvious problems such as a door ajar, broken window or signs of an attempted break-in. This service is not offered as it does little to provide a comprehensive report of the entire condition of the proptery.

What types of payments do you accept?
We accept all Zelle, personal checks, money orders and of course cash.

Can I pay you annually or semi-annually rather than once per month?
Yes, you may and if for any reason you choose to cancel your service you will receive a prorated refund of services not performed.

Can I save $$ on my service by paying you annually or semi-annually?
Unfortunately our pricing structure is so affordable there is no room for discounts based on advanced payments. We accept advanced payments as a courtesy to our customers who would rather not deal with making a payment each month.

Do I have to sign a long term contract for service?
We have no long term contracts. Your service is considered to be month to month, however we ask for a minimum of 4 weeks notice in order to adjust our home watch scheduling in your area. So the shortest period of service with us would be 8 weeks to begin and 4 weeks thereafter.

Why is it best to have your company watch my house as apposed to my neighbor?
People who have their neighbors watch their home many times still hire a professional home watch company as well. Home watch professionals are trained to look for problems as they begin. Anyone can come into your home to find a gushing water pipe under the kitchen sink, by then it is too late. Home watch professionals will many times see the drip before it becomes an all out broken pipe. Not to mention we are insured and bonded for your peace of mind.

Can I save money by just having you walk through my house without having to stop to run water, look under sinks, etc.?
While we do provide a walk-through detailed reporting of the condition of your home, we feel compelled to encourage you to ask for the complete service, as there is no savings offered.

How many photos can/will you take of my home during each service call?
We only take photos of your home as defined by you, the client. You may ask us to take as many as you wish, however we ask you try to limit your request to 8 per service call.

Are the reports archived for future review?
It is always best to print each report after reviewing it, however all reports will be archived by our cloud based software for future reference of all clients in good standing.

Can I request the same home watch professional for each service call?
Currently there are two service providers, Bernie & Ileana either would be happy to provide yoru service.